Terms and Conditions (T&C)

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of United Arab Emirates.

United Arab of Emirates is our country of domicile” and stipulate that the* governing law is the local law.

Customer using the website who are Minor / under the age of 18 shall not register as a User of the website and shall not transact on or use the website. (Visa and Master Card) and which currencies will be accepted for payment: for example, we accept payments online using Visa and MasterCard credit/debit card in enter the accepted currencies. The cardholder must retain a copy of transaction records and Merchant policies and rules. User is responsible for maintaining the confidentiality of his account. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Privacy Policy

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. Merchant will not pass any debit/credit card details to third parties. Merchant takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (TRAVELATS.COM) cannot guarantee the security of any information that is disclosed online. The merchant is not responsible for the privacy policies of websites to which it links.If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

Some of the advertisements if you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to your advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

Delivery and shipping policy

Please keep the proof of delivery receipt signed/confirmed by the registered customer. Process of shipping the items/goods conditions. Delivery fees or Free Delivery. Delivery time to local/ International.

Payment Confirmation – Services

Upon successful confirmation of the payment, you will receive an email confirmation about the payment. Must mention the process of how the customer will receive the payment confirmation (ex; by email or SMS or mail) and the time the payment confirmation will reach the customer Website/Mobile App Requirements | 5 Process of shipping the items/goods conditions. Delivery fees or Free Delivery. Delivery time to local/ International.

Travelats.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of United Arab Emirates. Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

Refund Policy

The refund amount will be calculated as per cancellation policy being shared for all bookings made online / offline.

Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.

Cancellation Policy

You will be provided with a cancellation or amendment deadline for each service booked and confirmed, along with any cancellation charges that apply if cancelled or amended after the deadline. Suppliers, Airlines & GDS reserve the right to change the cancellation charges and policies at any time and ATS does not have control over the same. Cancellation charges issued by the suppliers have to be paid by the customer.

The governing law as per Saudi Arabia law

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Saudi Arabia.